Communicating For Success (1-day)

When successful people are asked about the most important skill they possess; they frequently state that interpersonal communication skills are the key to their success. Strong interpersonal communication skills are important to every aspect of our lives including work relationships, supervisory interactions, personal relationships and day-to-day interactions.

The Communicating With Style^TM (this is a product of TTI Performance Systems, Ltd) assessment will be administered with this course. This assessment will help individuals understand their individual communication styles. It highlights the strengths and weakness of their communication style and suggests techniques for dealing with communication styles that are different from their own.

Topics:

• The importance of effective communication skills within organizations

• The communication model

• The elements of the communication process

• Barriers to successful communication

• The "Awareness Wheel" model of successful communication

• How to become a better listener through the use of active listening techniques

• Your communication style

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